About Us
HelpWave was launched in 2024 and is already trusted by many brands. We are building autonomous AI agents that enable brands to deliver instant support and seamlessly talk to millions of customers simultaneously.
AI-First Customer Service Platform
After years of research and development, we've created a proprietary AI technology that understands customer needs with unprecedented accuracy. Our platform combines advanced natural language processing, machine learning, and deep neural networks to deliver human-like interactions at scale. Now that we've perfected our technology, we're focused on bringing these capabilities to as many businesses as possible, democratizing access to enterprise-grade AI customer service.
Our Founders
Florian
Software Engineer & AI Specialist
Polytechnique Graduate
Antoine
AI Engineer & ML Architect
Centrale Paris Graduate
Company Objectives in 2025
Go-to-Market
- Identify and target key market segments
- Develop compelling value propositions
- Create effective marketing strategies
- Build strong channel partnerships
Product Development
- Enhance AI capabilities
- Improve user experience
- Expand integration options
- Strengthen security features
Team Growth
- Attract top talent
- Foster innovation culture
- Develop leadership skills
- Promote collaboration
Ready to Scale Globally
With our product now refined and battle-tested, we're entering a new phase of growth. Our infrastructure is built to handle millions of conversations simultaneously across 95+ languages, ensuring businesses of all sizes can provide exceptional customer experiences 24/7. We're committed to making HelpWave the global standard for AI-powered customer service, helping businesses reduce costs while dramatically improving customer satisfaction.