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AI-First Customer Service Platform for E-commerce

We help small to medium brands to reduce costs & delight customers

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Fauvette Paris Le Rivage Tot Amoi Parfums SmartKaps Pardi Cosmétiques
The Inbox Product

Helpwave unique offer

Guaranteed 70% Cost Savings

Reduce your Gorgias bill by 3x while improving efficiency.

+30% Automation within 30 Days

Lower ticket volume fast with HelpWave’s AI-native automation.

Sales increase

Turn your chatbot into an AI-powered sales agent and convert more customers.

Seamless Migration

Switching from Gorgias is effortless with our 100% automated migration—no downtime, no headaches.

No Training Required

Your support agents can start immediately. Same interface, same features, just smarter and more cost-effective.

Try some HelpWave sales agents ✨

FAUVETTE PARIS

Fauvette bag
Ask me anything about this Fauvette bag 😊👜

LE RIVAGE

Le Rivage serum
Ask me anything about this serum 😊🧴

TOT

Tot plant
Ask me anything about this plant 😊🌱

Unlike other AI tools, we offer...

AI Proactive Sales Agent

An AI proactive sales agent that converts visitors into customers directly on your website.


Actions that Resolve, Not Just Respond

Our AI employees handle tasks like editing orders or managing shipping info through integrations like Shopify. They ensure requests align with your policies and confirm details with shoppers.

Empathetic AI, Higher SAT

Helpwave AI’s human-like tone can be fine-tuned to match your brand.

AI that Learns from Your Team

Our AI learns from your team’s responses to customer queries, so it gets smarter over time.

Seamless integration





Centralize your communication channels


  • Facebook Facebook
  • Instagram Instagram
  • WhatsApp WhatsApp
  • Gmail Gmail
  • Outlook Outlook

Use your favourite CMS Platform


  • Shopify Shopify
  • WooCommerce WooCommerce
  • WordPress WordPress
  • PrestaShop PrestaShop
Discover our AI sales agent