AI customer service platform for e-commerce
We help e-commerce brands reduce costs and delight customers
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Our Unique Offer
Why HelpWave?
AI Efficiency and Revenue Generation
HelpWave's AI Agent resolves up to 46% of support inquiries automatically while increasing conversions through personalized recommendations, delivering both cost savings and revenue growth.
Unified Customer Support Platform
All customer conversations, channels, and data are consolidated into a single platform that integrates your ecommerce tools, eliminating fragmentation across systems.
Deep Shopify Integration
For Shopify-based enterprises, HelpWave provides seamless access to edit orders and product information without switching platforms, streamlining operations and improving response times.
The complete customer service platform for E-commerce
All channels integrated
Powerful, customizable reports
AI agent analytics
CSAT Analytics
Teams
Team performance analytics
Custom fields
Assignment rules
